Hacienda Del Caribe Hotel Playa del Carmen, Playa del Carmen ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Calle 2 Norte Entre 5Ta Y 10Ma Avenida, Playa del Carmen, Mexico, 77710

Hacienda Del Caribe Hotel, a 3-star Playa del Carmen hotel, features a courtyard with tropical landscaping, an outdoor pool, and a restaurant serving authentic Mexican cuisine. Guests can enjoy air-conditioned rooms with perks such as laptop-friendly workspaces and free WiFi.

Rooms & Amenities

Rooms at Hacienda Del Caribe Hotel are uniquely decorated with Mexican art, offering features such as air conditioning, a seating area, and in-room safes. Some accommodations include whirlpool tubs and colorful ceramic lamps, providing a distinct touch reflecting traditional Mexican style.

Dining & Leisure

The on-site restaurant at Hacienda Del Caribe Hotel serves breakfast, lunch, and dinner, including a late-night taco corner on the terrace. Guests can also enjoy a variety of drinks from the poolside bar.

Services & Local Area

This property offers services to enhance guest experience, including tour arrangements and express check-out. Nearby attractions include the celebrated Xplor Theme Park, Xcaret Eco Theme Park, and the famous beaches of the Riviera Maya.

Location & Transportation

Hacienda Del Caribe Hotel is located just two minutes from the sandy beaches and within proximity to various local shops and restaurants along Fifth Avenue. Multiple bus stations, including ADO Tourist Terminal, are within walking distance for easy access to transportation.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

4 persons

25 m²

Bed options:

2 King Size Beds

Garden view

Shower

Balcony

room details

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King Room

Max:

2 persons

25 m²

Bed options:

1 King Size Bed

Garden view

Shower

Balcony

room details

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Queen Room

Max:

4 persons

25 m²

Bed options:

2 King Size Beds

Garden view

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Playa del Carmen2300 ft

Airports

Aeropuerto de Playa del Carmen (PCM)2300 ft

Cancun (CUN) 35.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“The room was impressively spacious and featured a giant bed that made for a restful night's sleep.” view full review

Welcoming Atmosphere

“The hotel design incorporates wide hallways and easy access, creating a welcoming atmosphere for all guests.” view full review

Revitalizing Showers

“Despite initial concerns, the shower provided a revitalizing experience with adequate water pressure, ensuring a refreshing start to the day.” view full review

Charming Balcony

“The room included a good balcony with a table and chairs, perfect for enjoying morning coffee in a lovely setting.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Snorkeling
Tennis court
Golf course
Fishing

Services

Paid airport shuttle
Housekeeping
Car rental
Tours/Ticket assistance

Dining

In-room breakfast
Poolside snack bar

Children

Babysitting/Child services

Spa & Leisure

Outdoor swimming pool
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Ironing facilities

Media

AM/FM alarm clock

Location

Calle 2 Norte Entre 5Ta Y 10Ma Avenida, Playa del Carmen, Mexico, 77710

Map view

Calle 2 Norte Entre 5Ta Y 10Ma Avenida, Playa del Carmen, Mexico, 77710

City landmarks

Mall

Quinta Alegria Shopping Mall

3200 ft

Night club

Coco Bongo

2100 ft

Zona Arqueologica Playa del Carmen

2200 ft

Church

Nuestra Senora del Carmen Catholic Church

2900 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

2700 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

2800 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

3000 ft

Beach

Playacar

3300 ft

Gallery

Riviera Art Gallery

3300 ft

Aquarium

Aquarium Beach

2400 ft

Gallery

La Galeria de Playa Art Gallery

4000 ft

Avenida entre 24 y 34 calles 5a

Caminarte

4000 ft

Beach

Kool Beach Club

1.0 mi

Beach

Mamita's Beach Club

1.1 mi

Nearby

152 Calle Quinta Avenida

Quinta Avenida

1700 ft

Museums

Museo Frida Kahlo Playa Del Carmen

1200 ft

Av. Benito Juárez

Los Fundadores Park

900 ft

Museums

3D Museum of Wonders

1500 ft

5ta Avenida

Galeria de Arte 5ta Avenida

300 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

500 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

500 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

1000 ft

Beach

INTI Beach

1200 ft

Spa Center

Ferry Cozumel

800 ft

Mall

Paseo del Carmen Shopping Mall

900 ft

Night club

Club 01

1200 ft

15 Avenida Nte

Parque, Portal Maya

700 ft

Av Benito Juárez 251

Portal Maya

1000 ft

Casinos

Grand Riviera Casino

1700 ft

Night club

Mandala Playa del Carmen

1900 ft

Restaurants

Mr. Dog Del Caribe

100 ft

Calle 2 Norte Entre La 5 y 10 Av 130

Hard Rock Cafe

700 ft

Quinta Avenida Esquina Calle 4 Norte Corner with Calle 4 Norte

Kaxapa Factory

2100 ft

Calle 10 Norte and 15-20 Avenida

Que Huevos

400 ft

Avenida 5TA Norte Ezquina Calle 48

Antico Bistrot

400 ft

Calle 2 Norte Entre Avenida 10 y 15

Mc Donald's

500 ft

Mza 1 Calle Quinta Avenida 101

El Pechugon Rosticerias

600 ft

30th Avenue and 50th Street

La Valentina

500 ft

Avenida Nte. 28

La Brocherie

1200 ft

Avenida 15 Nte Entre Calle 4 y 6

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

Spacious rooms

Helpful service

Outdated infrastructure

WiFi and hot water issues

7.2/10

Very good

Rooms

7.0

Location

8.7

Service

8.2

Dining

5.5

4/5 based on 449 reviews

#136 of 329 hotels in Playa del Carmen based on Tripadvisor

Larry

United States of America, May 2024

8.0/10

This hotel was perfect for my stay. From the lovely decor details to being the cleanest hotel I've ever stayed at for such a low rate, it truly exceeded my expectations. The unbeatable location and great value for the low rate made my experience comfortable and enjoyable.

Rooms

9.0

The room was perfect. Despite being older, it was comfortable and met my needs. The cleanliness was exceptional.

Service

8.0

The service was very nice. The staff were helpful with organizing tours, which made my stay more convenient and enjoyable.

Location

10.0

The location was perfect. It was steps away from 5th Avenue, making it convenient to access everything while still being quiet and secure at night.

Dining

6.0

The dining experience was a bit of a disappointment. The breakfast offered was the same every day and didn't quite match the standards of the rest of my stay.

Facilities

7.0

The facilities were decent and functioned as expected for the price paid. However, there were no standout features to highlight.

John

United Kingdom, April 2024

5.2/10

The hotel was a mixed experience: the rooms were stinky and very ugly, with unexpected finds like hair and a condom in the toilet, but the service was helpful and friendly. The location was very good, away from the noisy clubs and bars, yet close to key spots in the city. The dining options were lacking variety, with the same meal offered daily, but the facilities were acceptable for a basic stay.

Rooms

5.0

The rooms were stinky and very ugly, with some cleanliness issues.

Service

6.0

The service had its ups and downs, with unnecessary early wake-up calls but overall helpful assistance.

Location

8.0

The hotel is well-situated, close to important locations without the noise disturbances.

Dining

5.0

The breakfast selection was repetitive and uninspiring.

Facilities

5.0

The facilities were basic but sufficient for a short stay.

Samantha

United Kingdom, November 2023

7.4/10

The hotel's rooms are very comfortable and spacious, although the place's infrastructure is a bit outdated. The presence of a fan on the wall was a nice touch. The service was helpful, especially when my friend needed access to the room. The location is a plus, being very close to the bus terminal, shops, and ferry to Cozumel. The dining experience was fair, and the facilities were satisfactory.

Rooms

8.0

The rooms were comfortable and spacious with a nice touch of a fan on the wall.

Service

9.0

The staff was helpful and came promptly when needed.

Location

7.0

The hotel's location is great, close to the bus terminal, shops, and ferry to Cozumel, although some attention is needed for hot water and WiFi.

Dining

6.0

The dining was fair with included options, although there is room for improvement.

Facilities

7.0

The facilities were adequate for a pleasant stay.

Spacious rooms

Outdated infrastructure

Charlotte

United Kingdom, October 2023

7.6/10

The hotel has a lovely charm with its balconies, but the lack of a lift might be inconvenient for those with heavy luggage. The rooms, although a bit lackluster due to the age of the hotel, feature AC and a fan, providing a comfortable stay.

Rooms

7.0

The rooms are a bit old-fashioned but have AC and a fan for a cozy atmosphere.

Service

8.0

The service was fantastic overall, except for some noise issues that weren't promptly addressed.

Location

9.0

The hotel's location is excellent, right in the center near the beach and ADO bus station, yet maintains a quiet ambiance.

Dining

6.0

The dining experience, while convenient across the road, offers limited breakfast options that might not suit everyone's taste.

Facilities

8.0

The pool area adds to the relaxing atmosphere of the hotel.

Mary

United States of America, August 2023

8.0/10

I had a lovely stay at the hotel. The location was perfect, right off 5th Ave and close to the beach. The rooms were quiet and even had a small balcony, which was a nice touch. The service was excellent, with friendly staff ready to assist. However, the dining options were not worth the extra money, and the breakfast was repetitive. Overall, a great value for the location and service.

Rooms

8.0

My room was quiet, located on top of the restaurant next door and close to the entrance from the beach. I enjoyed having a small balcony with a chair to relax in.

Service

9.0

The staff was lovely and very helpful. They were quick to address any issues, making my stay at Hacienda Del Caribe enjoyable.

Location

9.0

The hotel's location was perfect, right in the center and close to the beach. It was convenient to reach the bus terminal, shops, and the ferry to Cozumel. Despite being in a busy area, it remained quiet without any noise problems.

Dining

6.0

The dining experience was not worth the extra money. The breakfast was the same every day, which was disappointing compared to other places I stayed during my holiday.

Facilities

8.0

The hotel offered car hire, housekeeping, tours/ticket assistance, and other services to enhance the stay.

Dave

United States of America, May 2023

7.4/10

I had a pleasant stay at the hotel. The rooms were nice and cool with comfortable bedding, but lacked towel bars and a refrigerator. Additionally, the sign about not flushing toilet paper into the toilet was inconvenient. However, having a window into the yard was a nice touch.

Rooms

7.0

The rooms were comfortable, but some amenities were missing.

Service

9.0

The service was top-notch with very friendly and helpful staff.

Location

9.0

The location was perfect, steps away from 5th Avenue, and still quiet and secure at night.

Dining

5.0

The dining options were ordinary, with repetitive breakfast choices.